Comments on: SiteCatalyst 14 and SearchCenter 3.0 Growing Pains http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/ Online Marketing, Analytics, SEO, and Social Media Sun, 05 Feb 2012 19:23:08 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Garry Przyklenk http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-419 Garry Przyklenk Sun, 22 Nov 2009 20:20:34 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-419 Hi SC customer,<br><br>I feel your pain - not being able to access simple metrics available in Google Analytics.<br><br>Typically, I install Google Analytics as a backup to Omniture to get those metrics I want. More specifically, I look at paid traffic bounce rates, position numbers, and geosegmentation. All are features that haven't been included in Search Center. Hi SC customer,

I feel your pain – not being able to access simple metrics available in Google Analytics.

Typically, I install Google Analytics as a backup to Omniture to get those metrics I want. More specifically, I look at paid traffic bounce rates, position numbers, and geosegmentation. All are features that haven't been included in Search Center.

]]> By: Keep your fingers crossed, Omniture Search Center 3.1 Release Scheduled | PPC-Advice.com http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-44 Keep your fingers crossed, Omniture Search Center 3.1 Release Scheduled | PPC-Advice.com Wed, 23 Jul 2008 13:23:03 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-44 [...] fixes going into effect shortly after both releases.  My post outlining these issues is still my most popular article of the year, so I’m guessing I hit a nerve.  Despite the problems, Omniture Suite is actually much [...] [...] fixes going into effect shortly after both releases.  My post outlining these issues is still my most popular article of the year, so I’m guessing I hit a nerve.  Despite the problems, Omniture Suite is actually much [...]

]]> By: Garry Przyklenk http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-41 Garry Przyklenk Tue, 03 Jun 2008 12:24:13 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-41 Hi SC customer, I feel your pain - not being able to access simple metrics available in Google Analytics. Typically, I install Google Analytics as a backup to Omniture to get those metrics I want. More specifically, I look at paid traffic bounce rates, position numbers, and geosegmentation. All are features that haven't been included in Search Center. Hi SC customer,

I feel your pain – not being able to access simple metrics available in Google Analytics.

Typically, I install Google Analytics as a backup to Omniture to get those metrics I want. More specifically, I look at paid traffic bounce rates, position numbers, and geosegmentation. All are features that haven’t been included in Search Center.

]]> By: SC customer http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-43 SC customer Tue, 03 Jun 2008 09:37:13 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-43 We started directly using SC 14 so i can not complain about any upgrade problem. However i share your views in term of communication, they do not listen and when they do, they takes ages to fix issues. More than 21 days to activate a metric in a report, or trying to charge you for any single option which google analytics or even any other payment tool gives included in the price shows they are not customer oriented but money oriented. We started directly using SC 14 so i can not complain about any upgrade problem. However i share your views in term of communication, they do not listen and when they do, they takes ages to fix issues.

More than 21 days to activate a metric in a report, or trying to charge you for any single option which google analytics or even any other payment tool gives included in the price shows they are not customer oriented but money oriented.

]]> By: SC customer http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-620 SC customer Tue, 03 Jun 2008 09:37:00 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-620 We started directly using SC 14 so i can not complain about any upgrade problem. However i share your views in term of communication, they do not listen and when they do, they takes ages to fix issues. More than 21 days to activate a metric in a report, or trying to charge you for any single option which google analytics or even any other payment tool gives included in the price shows they are not customer oriented but money oriented. We started directly using SC 14 so i can not complain about any upgrade problem. However i share your views in term of communication, they do not listen and when they do, they takes ages to fix issues.

More than 21 days to activate a metric in a report, or trying to charge you for any single option which google analytics or even any other payment tool gives included in the price shows they are not customer oriented but money oriented.

]]> By: Yahoo intends to offer IndexTools Free, listening Omniture? | PPC-Advice.com http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-37 Yahoo intends to offer IndexTools Free, listening Omniture? | PPC-Advice.com Thu, 17 Apr 2008 13:03:20 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-37 [...] long ago I posted a rant on what I thought were major problems with Omniture’s newest releases, SiteCatalyst 14 and [...] [...] long ago I posted a rant on what I thought were major problems with Omniture’s newest releases, SiteCatalyst 14 and [...]

]]> By: PPC Manager http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-42 PPC Manager Wed, 02 Apr 2008 17:59:47 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-42 I've seen similar problems since the upgrade to SearchCenter 3.0. Very frustrating. We just got word, however, that they'll be releasing a fix this week or next. Cross your fingers. I’ve seen similar problems since the upgrade to SearchCenter 3.0. Very frustrating. We just got word, however, that they’ll be releasing a fix this week or next.

Cross your fingers.

]]> By: PPC Manager http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-619 PPC Manager Wed, 02 Apr 2008 17:59:00 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-619 I've seen similar problems since the upgrade to SearchCenter 3.0. Very frustrating. We just got word, however, that they'll be releasing a fix this week or next. Cross your fingers. I’ve seen similar problems since the upgrade to SearchCenter 3.0. Very frustrating. We just got word, however, that they’ll be releasing a fix this week or next.

Cross your fingers.

]]> By: another PPC analyst http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-40 another PPC analyst Thu, 13 Mar 2008 17:38:56 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-40 I guess I'd get more attention from Omniture if I wrote an article like this on our blog. We have yet to get a response to our issues which include the inability to import or synchronize any search engines but Google. Oh and I can't apply bid rules to new keywords. Oh yeah, I can't edit destination URLs either, which is about to be a crucial problem considering the Apr 1 destination URL rule changes taking place in Google - we have over 100 client sites to manage and now we don't even have the option to go back to the old interface and make these adjustments - we're back to good old My Client Center and AdWords Editor. Omniture still seems to be a singularly effective web analytics 800 pound gorilla trying on a PPC management dress that's 3 sizes too small... we need agency-friendly, "enterprise level" tools and this still falls short. I guess I’d get more attention from Omniture if I wrote an article like this on our blog. We have yet to get a response to our issues which include the inability to import or synchronize any search engines but Google. Oh and I can’t apply bid rules to new keywords. Oh yeah, I can’t edit destination URLs either, which is about to be a crucial problem considering the Apr 1 destination URL rule changes taking place in Google – we have over 100 client sites to manage and now we don’t even have the option to go back to the old interface and make these adjustments – we’re back to good old My Client Center and AdWords Editor.

Omniture still seems to be a singularly effective web analytics 800 pound gorilla trying on a PPC management dress that’s 3 sizes too small… we need agency-friendly, “enterprise level” tools and this still falls short.

]]> By: another PPC analyst http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/comment-page-1/#comment-618 another PPC analyst Thu, 13 Mar 2008 17:38:00 +0000 http://www.ppc-advice.com/2008/03/10/sitecatalyst-14-and-searchcenter-30-growing-pains/#comment-618 I guess I'd get more attention from Omniture if I wrote an article like this on our blog. We have yet to get a response to our issues which include the inability to import or synchronize any search engines but Google. Oh and I can't apply bid rules to new keywords. Oh yeah, I can't edit destination URLs either, which is about to be a crucial problem considering the Apr 1 destination URL rule changes taking place in Google - we have over 100 client sites to manage and now we don't even have the option to go back to the old interface and make these adjustments - we're back to good old My Client Center and AdWords Editor. Omniture still seems to be a singularly effective web analytics 800 pound gorilla trying on a PPC management dress that's 3 sizes too small... we need agency-friendly, "enterprise level" tools and this still falls short. I guess I’d get more attention from Omniture if I wrote an article like this on our blog. We have yet to get a response to our issues which include the inability to import or synchronize any search engines but Google. Oh and I can’t apply bid rules to new keywords. Oh yeah, I can’t edit destination URLs either, which is about to be a crucial problem considering the Apr 1 destination URL rule changes taking place in Google – we have over 100 client sites to manage and now we don’t even have the option to go back to the old interface and make these adjustments – we’re back to good old My Client Center and AdWords Editor.

Omniture still seems to be a singularly effective web analytics 800 pound gorilla trying on a PPC management dress that’s 3 sizes too small… we need agency-friendly, “enterprise level” tools and this still falls short.

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